HomeTerms and Conditions

Terms & Conditions

This website ("www.onkee.com") operated by On Kee Dry Seafood CO., LTD (hereinafter "On Kee", “the company”, “us”, “we” or “our”) is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Please read these terms and conditions carefully before using the site. By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them. The revised terms will take effect when they are posted.


General

On Kee shall endeavor to make sure that details, prices and stocks availability of products on this website are up-to-date and reserves the right to change the prices, payment terms, shipping and return & exchange service without prior notice. All orders are subject to company's acceptance at its sole discretion and stock availability. If any of the products or services in your order we are unable to fulfill, On Kee reserves the right to refuse your order or to offer alternative substitute products to the customer of similar value and style instead and we will inform you by phone or email before your requested shipping date. Final invoice will be given upon shipping.


Personal Information

You are required to provide us with your personal information through this website or other situation before order any our products. During you fill out the form, you agree that you must provide current, true, accurate and complete information about yourself. If you provide any information that is outdated, untrue, inaccurate or incomplete, On Kee has the right to refuse your current or future use of its product ordering services. On Kee has the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever. If you would like to access and/or change your personal data what you have given us, please kindly contact us.


Order Confirmation

Once you place your order, On Kee will confirm your delivery order (recipient, kinds of product, quantity, shipping address) by email. On Kee will not be responsible for any delayed or undelivered emails due to the submission of incorrect email addresses by customers, or due to issues that are out of On Kee's control such as problems caused by Internet, email service providers, etc.


Cash Coupon, Abalone Coupon, Products and Discount Coupon

All Cash Coupons, Abalone Coupons, Products and Discount Coupons issued by On Kee are not redeemable on On Kee official online shop www.onkee.com ordering.


Title

On Kee shall retain title in the products until full payment has been received. All risks in the products shall pass to the customer upon delivery. On Kee aims to deliver the goods when there is somebody in. On Kee cannot accept responsibility for goods left unattended at the customer's request.


Force Majeure

On Kee shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, embargoes, revolution, riot, war, government intervention, strikes, labour difficulties, equipment failures, customs policy or any other causes beyond the control of company.


Third Parties Websites

www.onkee.com may contain materials produced by third parties or links to other websites. On Kee accept no responsibility or liability in respect of any such third party materials or for the operation or content of other websites (whether or not linked to www.onkee.com) which are not under On Kee's direct control. On Kee reserves the right to require the removal of any link from another website to www.onkee.com which is installed without obtaining the prior written consent of On Kee.


Confidentiality

On Kee does not warrant (and accepts no responsibility for) confidentiality of any information or data whether personal or otherwise transmitted through www.onkee.com. On Kee's current practice is to take reasonable steps to maintain confidentiality.


Online payment

The online payment gateway of this website is supported by a third party payment service provider. Before providing payment information to the online payment service provider, you should read all the related terms and conditions carefully. By placing an order with On Kee, you agree and accept to be bound by its terms and conditions. Your information concerning the credit card will be collected, processed and kept by the payment service provider. On Kee is not involved in the manner as to how the information will be kept and processed by the service provider.
On Kee cannot accept responsibility for any losses incurred in the payment process through third party online payment gateway.
For any enquiries related to credit card payment details, please contact the card issuing bank.

On Kee may revise these terms and conditions at any time without prior notice. If any dispute arises, On Kee's determination shall be final.